Accessibility Policy

Bus Éireann is committed to the provision of a fully accessible public transport system incorporating fully accessible vehicles and infrastructure. All vehicles operating on our scheduled services have:

  • A suspension-lowering feature that can be used to assist passengers with boarding, simply request the driver to kneel the vehicle
  • Entrance areas fitted with grab rails in contrasting colours that feature stop request buttons
  • Public Address systems
  • Destination displays
  • On-board monitors
  • We are rolling out on‐board “next stop” audio announcements across our network.

Additionally, the Bus Éireann website complies with web content accessibility guidelines, WCAG 2.0 AA

Bus Éireann also has an active accessibility user group whose members include the Irish Wheelchair Association, NCBI (National Council of Blind Ireland), Dublin City Public Participation Network (PPN), Naas Access, National Disability Authority, Autism Advocate, Epilepsy Ireland, Irish Guide Dogs for the Blind, Accessibility Officer NBRU and the VVI (Voice of the Blind and Visually Impaired)

The Bus Éireann Access officer can be contacted on:

Name: Christian Clarke


The Access Officer is responsible for providing or arranging for, and co-ordinating assistance and guidance to persons with disabilities accessing our services and generally to act as a point of contact for people with disabilities wanting to contact Bus Éireann.

We continue to work with the National Transport Authority (NTA) regarding the bus station and stop infrastructure.