Telephone Bus Éireann

Please telephone Bus Éireann if you require assistance at LoCall 0818 836 611.

Operating hours are 07.00 – 1900 Monday to Friday, and 08.00 – 18.00 Saturday, Sunday & Public Holidays.

Customers calling from outside of the Republic of Ireland can telephone +353 1 836 6111.

Email Bus Éireann

If you have a query, complaint or feedback please email us at customercare@buseireann.ie.

Webform

Alternatively, you can fill out our webform.

Please provide as much information as you can. Knowing all the details such as date, time of travel, time & location of incident, service number, bus fleet number and direction of travel (from/to) will speed up our investigations and response.

Social Media

Contact us on Facebook, directly on Facebook Messenger, or on X / Twitter.

Media queries can be emailed to our Press Office. Please note that this mailbox is for media queries only, customer queries will not be responded to.

Public representatives should email our Oireachtas address directly

Customer Care

Customer Care - Get in touch with us