Customer Information

In Bus Éireann, we strongly believe in providing a friendly, effective, value-for-money and safe service to all our customers and treat everyone with due care and consideration. We recognise the diversity of our customers and the importance of meeting their varied needs.

Should you require the assistance of one of our customer care team, please telephone LoCall 1850 836 611.  Operating hours are 07.00 – 19.00 Monday to Friday, and 08.00 – 18.00 Saturday, Sunday & Public Holidays.

Customers calling from outside of the Republic of Ireland can telephone +353 1 836 6111.  Alternately, you can email our customer care team by filling out the form.