Social Media

Want to contact Bus Éireann using Social Media?

We want people to feel comfortable and happy to be in our social space and for it to be a forum for everyone. We encourage all users of our social space to act respectfully to other users and to be active members of this community. Therefore we ask that comments contain language that is appropriate for all groups and ages.

If necessary we reserve the right to block and report comments that are obscene, indecent; contain threats or personal attacks of any kind; are defamatory, libellous or contain ad hominem attacks; contain offensive terms directed to ethnic or racial groups; or promote or endorse a product or service. Users who fail to comply with this policy will be issued with a warning and if they still fail to comply we reserve the right to block and report their comments.

Our Social Media accounts are monitored 08.30 – 18.00 Monday to Friday and we will make an effort to respond to all relevant posts and comments. If you have a specific issue about any aspect of Bus Éireann services, please contact our dedicated customer care department.

You can also call us on (1850) 836 611 from 07.00 - 1900, Monday to Friday, and 08.00 – 18.00, Saturday, Sunday & Public Holidays – we would be happy to talk to you and assist with your query.