Bus Éireann - catering for people with disabilities
Bus Éireann is committed to the provision of a fully accessible public transport system and infrastructure.
All vehicles operating on Bus Éireann scheduled services, have a suspension lowering feature that can be used to assist with boarding the vehicle, have entrance areas that are fitted with grab rails that contrast with the background colour, have stop request buttons fitted, Public Address systems, and Destination Displays.
Bus Éireann Website
The Bus Éireann home page (www.buseireann.ie) and its internal pages are WCAG 2.0 AA compliant
The overall percentage of wheelchair accessible vehicles within the Bus Éireann fleet will continue to grow alongside investment in new vehicles. As it currently stands the bus fleet that operates on City and Town services is 100% wheelchair accessible, and the coach fleet that operates on Commuter and Expressway services is 63% wheelchair accessible. Overall the quantity of wheelchair accessible vehicles in the Bus Éireann service fleet is near 74%.
City / Town Services
All of the City and Town services operated by Bus Éireann have low floor wheelchair accessible buses. There is a designated wheelchair space on each bus and wheelchair access to the bus is by an integrated ramp. A wheelchair user has priority for use of this designated area at all times. One occupied Childs buggy or pushchair may be parked in this designated area when it is not occupied by a wheelchair.
Expressway / Regional Services
Wheelchair accessibility is available on a number of Bus Éireann coaches operating on Expressway and Regional services; however, the number of routes is limited due to constraints regarding accessible bus stops. The introduction of additional fully accessible routes is dependent on the provision of suitably accessible bus stops.
Each wheelchair accessible coach has one wheelchair space, which must be booked 24 hours in advance using our reservation system. This can be done by contacting Bus Éireann by telephone 1850 836 611.
- Waterford to Cork, Route 40
- Galway to Ballina (station-to-station only) Route 456
- Galway to Athlone (station-to-station only) Route 20 & 430
- Navan to DCU via Dublin Airport (accessible stops at Collins Avenue/DCU, Dublin Airport, and Navan) Route 109A
All new station facilities are specified to be accessible and we are continually investing in improving access to our existing facilities.
Dundalk, Drogheda, Killarney, Waterford, Athlone, Sligo, Cavan, Monaghan, Ballina, Letterkenny, Parnell Place Cork, Ennis, Tralee and Busáras bus stations are fully accessible. These bus stations also have accessible toilets available together with Rosslare Harbour, Limerick, Kilkenny and Galway.
Phone Number for Bus Éireann: 1850 836 611
Alternatively you can email Bus Éireann
The Sectoral Plan under the Disability Act 2005 envisaged that the entire scheduled service coach fleet in Ireland would have been replaced by wheelchair accessible coaches by 2015. Due to funding constraints, the Sectoral Plan has been somewhat delayed. Bus Éireann is fully committed to playing its part in meeting the goals of the plan. It is expected that the plan will be fully implemented by 2019.
Bus Éireann is represented on the Public Transport Accessibility Committee (PTAC), which was established under the Programme for Prosperity and Fairness in July 2000. The terms of reference of the Committee are:
To advise the Minister on the accessibility aspects of proposed public transport investments.
To advise the Minister on accessibility issues relating to existing public transport infrastructure, facilities and services and where appropriate make recommendations for prioritised, cost effective measures to address these issues.
Bus Éireann also has an active accessibility user group whose members include the IWA, DeafHear, NCBI, and the Disability Focus Group on the Dublin Community Forum.